In a fast-paced business world, it is easy to view relationships through a transactional lens. Completing tasks, delivering results, and moving on to the next challenge can feel like the natural rhythm of progress. Yet the firms and businesses that thrive over the long term know that true success is not built on transactions alone. […]
The 1-step process to win every interaction from now until forever “You only make a first impression once.” — Steve Jobs Many years ago, I learned a technique that has helped me more times than I can count. Most people never use this technique. They have never heard of it. The technique is not a […]
